Returns & Refunds | Barnes & Noble at Boston UniversitySay what you will about regifting. Like it or not, it's entirely possible a present you received this year is destined for the regift pile—or eBay — because exchanging it for cash, or even store credit, isn't an option. It's true retailers have been getting more flexible with their return policies in recent years. Many now offer special extended return periods, with purchases made during the holidays returnable well into January. Amazon now offers "instant returns" on some items, with the refund en route before you've even boxed up the item. And more websites, including Macy's and Saks , are offering free return shipping for select online orders.
By: Will on January 3, at pm. I incorrectly ordered books for ESL classes, Barnes and Noble will not provide a refund, no explanation why except red letters contact customer service. You are commenting using your WordPress. Didn't qualify for free shipping.
So thank you Barnes and noble thank you for forcing a 6 year old to keep something she doesn't want even though we were just asking for in store credit all she wanted was to exchange the books THAT WERE unopened for my little pony stuff that y'all sell. Name required. This was a detailed understanding of how return works at Barnes and Noble. It is up to me to chase the refund.
I went the next morning when they opened they said sorry you can try to sell it online. Others have released electronic book devices in the past. I have ordered Dr. By: Melinda on October 22, at pm Reply.
We hope we solved your problems with our article. The store I purchased it at was great, that was about 5 years ago? I ordered a textbook online. Sign up for free newsletters and get more CNBC delivered to your inbox.
I walked around, caught my breath, and scoped out a few books which had caught my interest. Then, as I was leaving, I noticed a sign detailing a new return policy. Apparently, the entire chain now only accepts returns within 14 days, and then, only with a receipt. She did tell me about one exception, however — books received as gifts can be returned within 30 days so long as there is a gift receipt. Most bookstores only accept returns that are in new condition — that means the spine must be unbroken, the pages clean, the cover crisp. Forcing someone to have a receipt, even for a book that has been given as a gift, is certainly within the rights of the store, but it seems unnecessary and mean-spirited.
I was told that not even a supervisor would be The book has not been delivered and I request a refund. The books were damaged. The bookks list should come in handy when you decide to return an item back!
Decided to take my returns to a local Barnes and Noble since the help barbes was useless. I shop oneline anyway, faster and delivered right at your door st. I recieved duplicate books as christmss gifts and the people who gave them to me did notkeep their reciepts. Bought the wrong product.By the time my mom was able to recover the receipt, customer support links and more from ContactHelp. Contact Information Complete Barnes and Noble customer service contact information including steps to reach representatives, the small gap of a day return policy was gone. Good buy BN. Write a private message as Barnes And Noble verified representative.
As a result, customer service dies in favor of simply offering the cheapest everything. Original review: April 22, I have ordered book through this Shame of a company that I hope pllicy get closed soon!!. So, money is tight. I received a set of books not to my taste as a gift.