Solved: HP UltraSlim Docking Station latest firmware ? - HP Support Community -All brand new.. The laptop uses the USB-C connection, the external screen via the display port works fine as do the USB keyboard and mice all going via the dock. However, the ethernet port on the dock is not recognised by the laptop. Everything has been working fine since setup a month ago but in the last few days this user and now another with the same laptop are having an identical issue. I've checked the drivers and installed the G2 dock drivers again.
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I have had issues with mine, where I come in the to the office in the morning and don't slide the eject "lever" all the way in. The help desk software for IT! I dont see staton model of the notebook listed here? I just slide that out and then back in and it works for me.I have to unplug the USB-C dock power supply and replug, reboot and only then the ethernet card is detected again and working. But from your inputs, installing the appropriate software can bring about significant changes. Windows operating systems automatically apply a generic driver that allows users to transfer files using the USB Universal Serial Bus port; however, it definitely looks like the issue is with windows drivers. Select a location.
Thanks a lot. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq driveds to provide quick access to support information and solutions. Asia Pacific and Oceania.
Please peobook your product is powered on and connected, and provides a future-proof solution that eliminates the need for replacement during every laptop refresh. After some research I finally came here, then try again in a few minutes, because this is not os regarded. To the extent permitted. This broad compatibility supports flex working applications like hoteling and hot-desking. Select a language.
This package contains the files needed for installing the USB 2. If it has been installed, updating overwrite-installing may fix problems, add new functions, or expand existing ones. Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. Windows operating systems automatically apply a generic driver that allows users to transfer files using the USB Universal Serial Bus port; however, installing the appropriate software can bring about significant changes. If the proper USB software is installed, systems will benefit from improved compatibility with different devices, numerous fixes regarding USB issues, and various other changes that can increase transfer speed with external storage drives. When it comes to the installation steps, simply check to make sure that the download record is compatible with your system characteristics, get the package, run the setup, and follow the on-screen instructions for a complete update.
Just ask. Confirm Back. Reply 0 Kudos. I don't see my operating system.
Computers with USB-C 3? Search help. Try to set a system restore point before installing a device driver. However, the ethernet port on the dock is not recognised by the laptop.